HR & Recruiting Manager

Quality Building Services

New York, New York

Full time

Mar 13

Full Job Description

The HR & Recruiting Manager will be responsible for managing the day to day recruiting process for all positions throughout the company with a special focus on janitorial related positions (general cleaners, window cleaners, metal, marble and wood maintenance) and security positions (security officers, fire life & safety directors) and oversee all HR tasks.


· Responsible for managing full-life cycle recruitment process: sourcing, screening, and recruiting, on-boarding, verifying new hire paperwork, follow-up/new employee engagement.

· Be aware of the entire Recruitment Process from start to finish and ensure processes are being followed.

· Report immediately if any deviations take place in the aforementioned processes.

· Regularly meet with operational managers and Recruiters to ensure recruitment needs are met and to anticipate demands and requirements.

· Be aware of and respond to incidents and issues that may impact recruiting such as new laws, requirements, industry trends, etc.

· Be aware of and recommend recruitment sources including media, schools, community organizations, etc. while maintaining company standards.

· Provide onboarding training as required or directed and provide feedback on content and media utilized.

· Maintain detailed tracking of all sourcing, recruiting, hiring, follow-up activities from Recruiters in the team.

· Other duties and responsibilities as assigned by the VP of HR.

Human Resources:

· Responsible for managing all HR process including but not limited to: on-boarding, verifying new hire paperwork, Background Checks, LOA, Labor Relations, Employee Engagement.

· Manage and oversee the unemployment issues and processes

· Ensure all folders are in place for all active and inactive employees.

· Constantly follow up with HR on LOA applications and return to work dates.

· Constantly follow up with HR in terminations and updating Winteam and ESS

· Work with VP of HR and HR personnel on executing Annual Anti-Sexual Harassment Training

· Constantly follow up with HR on all grievance matters

· Work with HR on all investigations/complaints/statements

· Conduct Employment verifications

· Other duties and responsibilities as assigned by the VP of HR.


· 5-7 years’ prior experience in HR & Recruiting in a fast-paced, high-volume environment preferred.

· Experience manage employees independently and report when issues arise.

· Experience in creating and executing strategies and plans to achieve objectives.

· Ability to interact successfully in unfamiliar or new environments to accomplish hiring goals.

· Energetic, with the ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.

· Able to work independently and be self-directed, but also take direction from all levels of managers.

· Comfortable with utilizing technology to create quality and relevant reports and statistics

· Intermediate to advanced level in Microsoft Office suite including strong Excel skills

· Ability to effectively and efficiently prioritize and multi-task

· Organizational skills are a priority.

· Prior experience working in a facilities/security services industry preferred


QBS maintains operations 24/7/365 and is an “essential business” in the New York area. We work during normal times as well as when other businesses may be closed down. The position requires flexibility and an ability to work whatever schedule and hours are deemed necessary to efficiently accomplish the work and service our clients, which may include working extended hours, weekends, holidays, and/or during emergency situations, such as natural disasters (storms, including but not limited to rain, wind, snow and ice, floods, power outages, fires, earthquakes, etc.), public health emergencies such as the COVID-19 pandemic, government-declared states of emergency, labor strikes, and force majeure events. Accessibility to answer questions by email or phone during off hours in accordance with QBS’ policies is expected. The ability to work this schedule is an essential function of the job.

Quality Building/Protection Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by federal, state or local law.

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Experience level:

  • 5 years


  • 8 hour shift
  • Monday to Friday
  • No nights
  • No weekends

Ability to commute/relocate:

  • New York, NY 10017: Reliably commute or planning to relocate before starting work (Required)


  • Human resources: 4 years (Required)
  • Recruiting: 2 years (Required)

Work Location: One location

  • Health insurance

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